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Report of Companies/Users Following Forums

Related products:Freshdesk
  • March 6, 2015
  • 3 replies
  • 22 views

I would like the ability to pull a report that tells us who is following forums and which forums they are following.


I'd like to be able to sort this report by company and user name.


We are encouraging all of our users to follow the forums so they receive notifications when new topics are posted.  This report would help us in reaching out to those who haven't done so yet.

3 replies

sajesh.krishnadas
Contributor
Forum|alt.badge.img+6

Jamie,


To start with, we are working on the feature to display the list of users following a particular forum. I will keep you posted once we roll it out. Thanks.


Sajesh


  • Community Debut
  • October 21, 2017

This is a great idea. Has this 3 year old feature request been rolled out?


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@David: Though a report that lists the users isn't available , you can still find the users who follow a particular forum/topic from the interface. Here's where you can find this option :


image


Cheers!