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New Idea

Report on related/extended tables/data

Related products:Freshservice
  • August 10, 2022
  • 0 replies
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A see a big need of being more or less unrestricted in terms of reporting across the complete data model but currently I can generally not reach data that is more than one step away which is very limiting.

Example: Doing a report based on “Software” I can today do grouping/filters based on “Software->Used by->Name”. But I see a big value of going from “Software->Used by->Reporting Manager->Name” to be able to a report showing the managers what softwares are used by his/her staff.

There are many examples for when more than 2 levels would be needed to fulfill a analytics/reporting need that currently is unsupported based on my level of understanding of the system.

Any known plans for this?