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Reporting for Problems, Changes, and Releases

Related products:Freshservice
  • April 20, 2015
  • 6 replies
  • 27 views

Can there be more analytics/reporting added for the tickets created as problems, changes, and releases? Or do those already get added in to the ticket reporting? If so, a way to filter those kinds of tickets out would be a nice feature to add.

6 replies

Any follow up on this ?


  • Community Debut
  • April 17, 2018

Really need this. For us, having Problem tickets is next to pointless if we can't run reports on them :@


  • Community Debut
  • April 17, 2018

Really need this. For us, having Problem tickets is next to pointless if we can't run reports on them :@


  • Community Debut
  • April 17, 2018

Really need this. For us, having Problem tickets is next to pointless if we can't run reports on them :(


  • Community Debut
  • April 17, 2018

Really need this. For us, having Problem tickets is next to pointless if we can't run reports on them!


  • Community Debut
  • April 17, 2018

Really need this. For us, having Problem tickets is next to pointless if we can't run reports on them!