We would like to report (i.e. charts) on number of contacts with X-characteristic, which is a multi-select field.
For example, we're interested in at-a-glance for how many of our contacts speak a language other than English. A contact speaks 3 languages, English, Spanish and ASL. We are unable to create a report with a chart says 'show me # of contacts that speak Spanish' because we CANNOT report on count of a multi-select field!
We have many such custom fields where a multi-select value makes sense: licensure type (contacts can have more than one type of active license), client age preferences (contacts can treat multiple segmented age ranges), communication preferences (contacts may not have a preference between phone/email), etc...
