It should be very great to have Metrics on Agents Usage.
How many connections / month
Time Activity on platform.
...
It is usefull for some of agents to see if they need a full time agent licence or One Day pass.
Thanks.
Closed
Reports and Analytics / Agent Activity
+7Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.