Customer facing tickets have odd time stamps. One of our customers asked if we could change the time stamp that shows.
In her case, the ticket references closed time “since 16 hours 36 minutes” and “reported about 1 year ago”, when the reported date was 3/16/16. Can the time display be changed to an actual date and time?
+12Hello Jessica,
The time stamps are relative to the current time and I'm sorry to let you know that the timestamps cannot be modified to show the actual time . However, if you hover over the value ( Since 16 hours 36 minutes ) , it would display the exact timestamp in the desired format.
Cheers!
I hope this can happen. We could really use this feature as well, it would be a lot easier that way.
I hope this can happen. We could really use this feature as well, it would be a lot easier that way.
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