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Requester Group Conditional: 'From:' email logic

Related products:Freshservice
  • June 3, 2016
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When managing users in multiple domains, it would be helpful for more conditional extensibility of the requesters group logic, e.g. "from @foo.co => rg1 | from @bar.co => rg2".


Sadly, there were only two lonely antecedents listed when exploring.


Difficulty to implement should be trace, if even present.



screenshot2016-06-02at7.41.35pm_22773.png