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Requester Group Definitions

Related products:Freshservice
  • August 12, 2020
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Hello,


It would be great if we could define requester groups by "does not include" instead of just "includes" like with many other things in FS.


For example, I need to create a group for a specific job title, and another group for everyone that does not have that title. Currently in order to do this I have to create a group that includes every other job title in the org which is something like 300 items.