If possible, can we have an option to automatically populate current requesters in the CC area of a ticket/service request submittal? Right now we have to type in the email addresses manually, so if we need to add many people to the cc line, it is time consuming to type out or copy/paste into the field. Agents are able to to it on the agent side but requesters are left to enter it manually and can be frustrating at times when 10+ people need to be involved in the communication.
