We would like the ability to crop images inserted or pasted into the ticket description. We do this all the time and currently we need to open paint, paste the image there, crop it, save it, then insert it into the FreshDesk ticket. A croping feature built into FreshDesk would save so much time :) It would be very helpful if it were available for forum posts as well.
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Requesting the ability to crop images inserted or pasted into the ticket description
I completely agree, this suggestion is 100% spot on! Having to open Paint or another app every time to crop an image, save it, and then upload it into a ticket description or forum post is such an unnecessary and time-consuming process. If Freshdesk built a simple cropping tool right into the editor, it would save support agents so much time and make the workflow infinitely smoother. I really hope the team adds this feature soon!
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