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New Idea

Reset to Default Font Button added to Canned Response Editor

Related products:Freshdesk
  • March 26, 2026
  • 0 replies
  • 3 views

MKing23
Apprentice
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Currently, there is only remove formatting button. Would like to have both the same as you have in the email editor.

Would like to be able to insert canned response quickly --browser or app-- without needing to them highlight the response and reset to default font. Sometimes you can have fonts pasted into the canned response that visually at the time look the same but indeed is not, when inserted into the email response pieces are different sizes.