Resolve Tickets via Scenario

What should happen

1. Agent selects the ticket type
2. Agent runs the scenario
   1. Scenario should set all relevant fields including the status to closed and save the ticket

What is happening

1. Agent selects the ticket type
2. Agent runs the scenario
   1. Scenario should set all relevant fields including the status to closed and save the ticket
3. Scenario errors because it thinks there is no ticket type – even though there is one picked by the agent already

Current work around

1. Agent selects the ticket type
2. Agent hits update/save
3. Agent runs the scenario
   1. Scenario should set all relevant fields including the status to closed and save the ticket
4. This works