We develop bespoke software for our clients, i.e each client is different and has different requirements. We want them all to access the helpdesk but we only want to show them the specific solutions and forums applicable to them.
I realise I can make this work with multiple products, by making each client a 'product'. However, I'm not able to 'assign' a specific 'Company' (in Customers) to a portal, meaning that users from one company could log into another company's portal if they knew the URL.
I'd therefore like the ability to make certain solutions and forums 'customer specific'. If I could also create different ticket forms for each of these different companies I'd be a happy camper!


