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Restrict delegates for approval

Related products:Freshservice
  • Jul 8, 2024 3:35 PM UTC
  • 2 replies
  • 55 views

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It would be great to be able to limit which users can be selected as a delegate for approval (ex. Only direct supervisors or requester’s/agents listed in a certain group)

2 replies

David Pietrs
Skilled Expert
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  • Skilled Expert
  • Aug 5, 2024 5:45 PM UTC

This would be a big help for our organization as well. We have a lot of requesters internal and external, but would like to limit the ability to be an approver to a specific domain or list. 


abateson
Community Debut
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  • Community Debut
  • Aug 5, 2024 6:06 PM UTC

Agreed, this would be very helpful!