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Risk Register - any solutions?

Related products:Freshservice
  • June 15, 2026
  • 1 reply
  • 12 views

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Was wondering if anyone ever established a Risk Register function? I have seen sporadic discussions elsewhere in the community, and a very limited plugin that doesn't really serve the function fully.

 

In short, ITIL4 says Risk Management is a fundamental and should be treated as a first class citizen (similar to how change records and problem records have their own dedicated sidebar areas and full lifecycle and integration across the platform)

 

I have added this as a feature request in the non-community freshworks pages, but really wondering if anyone has come up with a workaround or solution? I feel it should really be fundamental given the above relation in ITIL.

 

I also saw this post with a few asking the same thing but the post is now closed Risk Register | Freshworks Community

1 reply

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  • Contributor
  • June 15, 2026

I second this, it would be good if you could associate incidents, problems and changes in relation to the risks too.

Thank you for submitting mgunn; this has prompted me to request CIR functionality which maybe able to bundled in with this, to create a ‘Registers’ module.