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Room Number in Ticket List View

Related products:Freshdesk
  • August 27, 2021
  • 0 replies
  • 19 views

ChrisCooneySAU37
Apprentice

It would be very convenient for techs to be able to easily view the Room, or some other custom field, in the general ticket details or on the ticket list. At the moment, they need to open the individual ticket (when on desktop) or edit the ticket details (when on mobile) to see the room location for the ticket.