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RSS feed of the Recent Activity

Related products:Freshdesk
  • September 29, 2012
  • 12 replies
  • 29 views

I love to have a RSS feed of the Recent Activity to monitor evertyhing
from my mobile without login to the desk

12 replies

  • Community Debut
  • April 22, 2013

I second that!


  • Contributor
  • November 5, 2013

Third. Any plans? I've seen you propose Page2RSS to other requests, but this doesn't work for private URL's :-( A RSS feed of incoming tickets would help us tremendously. 



  • Contributor
  • December 23, 2013

(bumping)


We use Freshdesk editorially for our news desk, but don't always have it open. We really could use a RSS feed of all incoming tickets (I know there's email, but we're already inundated). Alternatively a link with Zapier or IFTTT would be helpful if RSS isn't on the roadmap.


  • Contributor
  • January 13, 2014

(bumping) Is this feature being considered? Or integration with Zapier or IFTTT?


  • Community Debut
  • January 13, 2014

Yes please RSS feed of recent activity would be really helpful


  • Community Debut
  • January 21, 2014

A definite want that I may be interested in paying for. 


  • Community Debut
  • March 1, 2014

Please add this.  ZenDesk has it and it's very helpful.


  • Contributor
  • March 18, 2014
We have an integration with Zapier out. Please email us at support@freshdesk.com if you want access to the invite.


  • Contributor
  • March 18, 2014

YES! YES! YES! Will send email now. I love Zapier and am an avid user of the service.


  • Contributor
  • March 18, 2015

Adding my two cents about this being a cool idea. We leverage Confluence and it would be a great add to pipe the information into there as well.


  • Community Debut
  • May 9, 2016

Would really like to see the Zapier integration have a little more function.  I would like to only handle tickets that were marked as 'resolved' not just updated.



aravind.sundararajan
Skilled Expert
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Hello,


We haven't seen a lot of requests from our users for enabling RSS feed of the recent activity. Users are welcome to upvote and post their use cases for a RSS feed (not just limited to recent tickets). On another note, you can find the triggers available with the zapier integration here.


Cheers!