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New Idea

Satisfaction Survey Placeholder Adds

Related products:Freshdesk
  • March 8, 2023
  • 1 reply
  • 40 views

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I have a rule to send an email to a generic box for all CSAT responses so we can easily share across the organization where relevant.

  1. It would be beneficial to have 2 additional placeholders:
    1. Customer Survey Score
    2. Customer Feedback Comments

1 reply

Shaine Chance
Skilled Expert
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  • Skilled Expert
  • February 12, 2025

This should be standard!