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Saved ticket filters

Related products:Freshdesk
  • July 23, 2013
  • 2 replies
  • 17 views

If you have lots of custom fields then it's possible to create some complex ticket filters so it would be nice to be able to save them, like the reports.

2 replies

  • Author
  • Apprentice
  • August 5, 2013

Apologies, please close this. They can be configured by saving a view.


Hi Giles,

Glad to know that you figured it out.

Please do get back to us in case you need any help.