Closed
Scenario Automation for Selected Agents / Groups
I would like the ability to limit Scenario Automation the same way that I can limit Canned Responses, to be available only to a specific agent or group of agents. I have a specific automation that I want available only to one group, not all agents. Thanks.
+12Hello,
You can now limit the scenario automations similar to be available either for yourself, for all agents or for agents in select groups.
Cheers!
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