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Scenario to remove Watchers

Related products:Freshdesk
  • August 16, 2021
  • 1 reply
  • 72 views

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Use case:

  1. Before you leave for holiday, add a colleague as watcher to all tickets assigned to yourself. You can already do this with a scenario.
  2. When you return, it's not possible to the same thing but remove watchers. It would be great to have at least one scenario action where you can remove all watchers. 

1 reply

Perry.gy
Apprentice
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  • Apprentice
  • December 23, 2024

would you be glad to tell me how you set up your holiday watchers ?

 

kind regards