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Scenarios on Outbound Emails

Related products:Freshdesk
  • December 2, 2015
  • 1 reply
  • 11 views

It's been a pain to select all the settings I want on an outbound email.


Would be great to have a Scenario-like UX where we set up the settings for outbound email as as a scenario and edit all the email's settings at once.


It could include a "canned" email - where in the scenario the email is blank or has a canned email.

1 reply

Merging the scenario request with the request for canned responses for outbound emails.