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New Idea

Scheduled and deactivation of Solutions articles

Related products:Freshdesk
  • January 18, 2024
  • 0 replies
  • 26 views

Belen Haberkon
Contributor
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As an events company, much of the content has an "expiration date" (day of the concert, for example) and needs to be deactivated. Today, it is a manual task that requires human action 24/7. It would be wonderful to be able to schedule content to be posted and unavailable.

 

For example: there is an event on Saturday 6th January that starts at 21:00h. I want to deactivate at 21:15h. 

Currently: I need to connect to my laptop in order to deactivate it manually

Proposal: Be able to schedule its deactivation for 21:15 p.m. on Saturday and have the system do it alone. You do not need to be connected to our database to read the day and start time of the event

 

I already consult with Freshworks Support team and they confirmed me there is not any app to avoid this app to human dependence.

 

Thanks in advance! 

 

PS: Opened this topic to continue the requested made by Klee: