Provide a requestor the option to provide a date and time when the want/will be available for a callback when submitting an incident.
One of our employees requested this and our upper management likes the idea.
Submitted
Scheduled Callback
+14- Top Contributor ⭐
Provide a requestor the option to provide a date and time when the want/will be available for a callback when submitting an incident.
One of our employees requested this and our upper management likes the idea.
What’s the difference to adding a date field that they requester can set?
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