Scheduled/Repeating tickets

+1 for Recurring Tickets!  EVERYTHING for us goes through a ticket and we have client work that needs to be done on a weekly and monthly basis, it would be nice for a ticket to be automatically created or recurring every week/month etc.

I would also like this type of functionality. We use tickets for "maintenance" tasks and this would be extremely useful.

We would also appreciate recurring tickets. 

We do scheduled weekly and monthly maintenance tasks and everything is done through tickets, so we would very much like this also.

We also need recurring tickets - very useful for maintenance tasks.

Why isn't this added yet? Seems like a pretty basic addition to the Supervisor module.

+1 The ability to schedule recurring tickets would really unify CRM & task management into one central inbox. 

This feature would be greatly appreciated. It would be a real benefit.

For us would it also be a nice feature to have.

+ 1 for this - I have repeating tasks done by our support so would be nice, per customer to add repeating tasks.  This would be a fantastic enhancement and save me about 2-3 hours work each week.

any update?

This type of customized need is a perfect candidate for their API and would be relatively simple to do there. With a small scheduled script each of you can achieve EXACTLY the behavior you seek and you wouldn't all have to compromise on how such a feature would be implemented.

This may sound like I am denigrating your request or your need. Please know that I am not -- I'm only encouraging everyone to pick their battles and allow the developers to focus on broad leaps forward, such as rollout of the Mint UI.

My IT team use Freshservice scheduler a lot and my support team always request  me to Freshdesk provide the same feature.

Yes, my team would find this very helpful too. There is work we need to do for clients on a recurring weekly and monthly basis and have to manually raise the tickets.