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New Idea

Scope of maintenance window

Related products:Freshservice
  • May 3, 2023
  • 1 reply
  • 69 views
M
Skilled Expert
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When setting scope for Maintenance windows the options are very limited.

For example I can only set one group, one Asset, one Department etc. 

For the scope to be useful I would like to be able to set “limitless” of options, for example a large group of Assets, a complete Asset type, multiple departments etc. 

    1 reply

    M
    Skilled Expert
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    • maghed
    • Author
    • Skilled Expert
    • May 4, 2023

    Hi,

    Ok, I obviously wasn’t clear enough in my post.

    When I say “Scope” I mean the “Applicable to Changes That Match the Following Conditions”. These conditions are what I would like to see improve.

     

    @Dawn C. Roper Thanks for you response, but I’m not talking about any other system, I only talk about Maintenance windows that you can schedule in FreshService. Having multiple maintenance windows would be a workaround but will not work in the long run as I then need to schedule many windows each month for no good reason.

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