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Scroll Freeze

Related products:Freshdesk
  • September 13, 2017
  • 1 reply
  • 19 views

Currently when viewing any tickets the app is frozen at the ticket informaton:

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Ideally this would freeze higher so that the dashboard, tickets, customers, search, etc. appears at the top. 

image


We consistently find ourselves scrolling and jumping around. We understand that clicking on the pencil option brings us to the top of the page, but this adds an extra click and isn't as beneficial. If the page froze at this other level this would greatly decrease our time.

1 reply

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


In the new Mint interface, the tab options have a new location on the side bar and they are accessible at any point of time. Also, even if you scroll to the bottom of the screen, the top bar is made sticky so that the search and other options are always visible.



Cheers!