Search by Message-ID

It would be cool if we could search for tickets, by Message-ID of first or any subsequent ( reply) emails in a ticket thread. It would be even better if this included, except the Message-ID header, the In-Reply-To and References headers also.

Example: I can see in the logs of my email server that I have forwarded an email with Message-ID: 16D101B2BAD9744E91645834BFE9F52D032CFB36D5@aaa.bbb.ccc to Freshdesk but cannot find the ticket it attached to and help by message content doesn't help ( perhaps the content is unremarkable and I am lost in a sea of results ).
I would like to be able to search Freshdesk for this Message-ID and find the relevant ticket(s).

Rationale: Enable the end user to track emails without having to ask the Freshdesk support to do it for them.