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Search tickets by custom dates (received, replied etc)

Related products:Freshdesk
  • Sep 27, 2012 11:42 PM UTC
  • 4 replies
  • 25 views
Contributor
It would be great if you could search for tickets based on a date range....for example all tickets I replied to between 24/9/12 and 28/9/12.

4 replies

Community Debut
  • info_10574
  • Community Debut
  • Mar 19, 2013 2:43 PM UTC

Hopefully "Elastic Search " will help make searching more intuitive.



Contributor
  • chris.tinta
  • Author
  • Contributor
  • Mar 19, 2013 11:18 PM UTC

When is elastic search coming??

annapoorna.venketaraman
Skilled Expert
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Hey guys, 


All our hands are busy working on the Elastic Search. Running some performance testing to make sure it conforms to the expected standards. 


Will definitely update 2-3 weeks prior the release.


Thank you all for being so patient and supportive :)


Annapoorna 

Head of Community
aravind.sundararajan
Skilled Expert
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Hello,


With the filtered search for tickets, you'd now be able to locate tickets easily by using the ticket field filters on the search results. You'll be able to use all the filters that you get to see on the ticket list page.


Cheers!

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