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Selecting from /c "Recent Canned Responses" with Keyboard

Related products:Freshdesk
  • August 20, 2020
  • 1 reply
  • 8 views

I'm not sure if I'm doing something wrong, but when I try to use they keyboard to select from the list of Recent Canned Responses, instead of scrolling through the options, it changes between a bunch of first letters that don't seem relevant. Is there something I'm doing wrong or a way to fix this?

cannedresponse_50095.png

1 reply

geebranz
  • March 9, 2021

Thanks for the photo reference!!

 

 

 

 

 

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