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Send "Employee Onboarding" E-Mails via configured SMTP!

Related products:Freshservice
  • February 3, 2020
  • 1 reply
  • 7 views

Please send Send "Employee Onboarding" E-Mails via the configured SMTP.


We have an SMTP configured in our FreshService Tenant, however, those E-Mails are sent via FreshService's own SMTP which causes those emails to be blocked by Office 365 / Phishing Policies.


I don't understand why they are not simply sent with our configured mailserver?!

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1 reply