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Separate Support Widgets For Each Product

Related products:Freshdesk
  • March 30, 2012
  • 4 replies
  • 34 views

Feature Request

Separate support widgets for each product

Also the ability to Not have the drop down list in the support widget.

4 replies

  • Contributor
  • June 18, 2013
We have different products in different languages. Having a separate support widget for each product would be ideal. And being able to have it in different languages would be supreme and extremely helpful. Does anyone know if there is a way to do this?

 


  • Community Debut
  • August 27, 2013

Any thoughts when this will be implemented? I just purchased my license based on this feature - just to realize it's not possible..


  • Community Debut
  • August 27, 2013

Wilco - we found a way around this by editing the script.  Notice at the end it has "url" - we just put our individual product url there and everything seems to work.


By the way awesome products - we use your WP4FB!


Don


<script type="text/javascript" src="http://assets.freshdesk.com/widget/freshwidget.js"></script>
<style type="text/css" media="screen, projection">
@import url(http://assets.freshdesk.com/widget/freshwidget.css); 
</style> 
<script type="text/javascript">
FreshWidget.init("", {"queryString": "&widgetType=popup&screenshot=no", "widgetType": "popup", "buttonText": "Get Help Now", "buttonColor": "white", "buttonBg": "#FF7D0C", "backgroundImage": "", "alignment": "4", "offset": "235px", "formHeight": "500px", "url": "http://support.calpresspro.com"} );
</script>

  • Community Debut
  • September 21, 2015

Is there a way to display Articles/Solutions immediately on opening the widget for only those Articles/Solutions in a specific Support Folder?