There's a few features that I'd like to see for the SR custom fields section:
1. Make a multiple checkbox list. I know we can make checkboxes individually, but they're spaced out and there's no real good way to distinguish between two groups of checkboxes... leading to....
2. Add a <hr> option - so that we can separate groups in the list. Similarly....
3. Allow us to customize the html.
4. If not, at least give us some WYSIWYG controls (bold, underline, etc.) - for instance, just yesterday I had a checkbox that was VERY important for the user to see. It wasn't a required checkbox, but I wanted to make sure the user didn't miss it. Would've been nice to make the text of it bold.
5. Allow us to bring in fields from other areas in the Service Desk (Department, Location, Group, Location, etc.)
6. Add text without a field - similar to the <hr> request above, so we can describe sections or selection items
7. Allow us to make multiple columns. This kind of goes with the multiple checkbox option, but being able to list 7 or so checkboxes between two columns would be much cleaner than one long list.
That's all I can think of for now.
