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Service Request Attachment Upload - Approval View

Related products:Freshservice
  • June 26, 2019
  • 1 reply
  • 104 views

Hi,


There doesn't seem to be an ability for an approval person to see attachments within the approval URL of a service request. We have the option to attach the documents to the approval email, but that negates the purpose of uploading the documents in the first place; it is already hosted and should be viewable from the approval URL screen.


Thanks,


Jacobi

1 reply

Forum|alt.badge.img+6
  • Contributor
  • July 26, 2019

we have this same issue and its become major roadblock for us to be able to use the approval system in fresh service.