Set the Default Task Due Time

Related products: Freshservice


default time that populates in the due date field is 5 p.m., which is after

hours at my company. It would be convenient if we could set the default time to something

that suits our environment, so that all new tasks will default to that

specified time. While you're at it, the ability to set the default due date and reminder options rather than them being hard-coded to the following day, with no reminder, would make the tasks interface more convenient to use.

Hi Missy,

Thank you for writing to us.

Kindly raise a ticket with our support team by sending an email to I'm sure the team will be able to help you out.

Hope this helps. Please feel free to write to us for any further assistance.


Karthik Pasupathy


Hello Karthik,

I already did; they advised it isn't currently possible, so I submitted this as a feature request.