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Setting a lock date to prevent hours being added to a period already invoiced

Related products:Freshdesk
  • March 7, 2017
  • 0 replies
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As we are using our registered hours to export a given period and import it to our invoicing system, we need to make sure that agents are not able to add hours to a period that has already been invoiced.


So it would really save us a lot of time if we did not have to keep manually looking for hours that should have been invoiced, say last week, because an agent "forgot" to add some hours and now added hours to an already invoiced period.


So a great feature would be a "Do not allow registering hours before : DATE"


Thanks