Would be great if you could limit registrations to specific domains. We use Freshdesk as an internal IT tool, and don't want outside folks being able to create tickets. (Then we have to delete them, block them, etc.)
Closed for Voting
Setting to allow registrations from whitelisted domains
This is also very important for us. We are using Freshdesk (or at least plan to) as an internal help desk to manage user issues/requests for five software applications and server/desktop/printer/network tickets.
+12Hello,
You'd be able to restrict the helpdesk access to certain domains using the Domain whitelisting feature. This option is available on Estate and Forest plans.
Cheers!
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