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Sharing reports inside FD

Related products:Freshdesk
  • December 27, 2016
  • 2 replies
  • 22 views
D
Apprentice

At the moment the only way to share custom reports is through pdfs send to e-mail. Ideally configurable live reports should be available inside FD for specific groups configured by Admin. Any plans to implement this?

2 replies

T
Community Debut
  • tracy.hall
  • Community Debut
  • February 10, 2017

Just sharing the View/filters like you do for the Regular Ticket Views would suffice I think.

S
Contributor

Hello Den and Tracy,


Thanks for sharing your feedback, I'll put this on our backlog and keep you posted when we are ready to pick it up.


Thanks,
Sudha

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