Skip to main content
New Idea

Show additional fields for requesters and add search in FreshService

  • September 16, 2022
  • 1 reply
  • 70 views

msconfig87
Top Contributor ⭐
Forum|alt.badge.img+10

The Requesters list view is currently extremely limited.

It only shows Name and Email. It is very painful to use currently.

Please add a search bar on top like in the “All Assets” view:
 

 

Also please extend the Requester (and Agents) columns with:

  • All fields visible on the individual record
  • tags
  • last activity
  • created date
  • modified date
  • ticket count

1 reply

msconfig87
Top Contributor ⭐
Forum|alt.badge.img+10
  • Author
  • Top Contributor ⭐
  • September 11, 2023

any news on this? would be really helpful. Currently we need to export the list manually all few days to check inconsistencies in the requesters...