Show all mandatory fields for ticket creation in Slack for collaborators

Requestors are only presented with the subject and description fields when creating a ticket within the Slack app. Is there any chance this will be extended for collaborators? We’d really like the group field to be present for collaborators. 

Our customer success team (and other teams) are all set up as collaborators, they log in regularly to view tickets and add internal notes. They also regularly need to raise tickets for our teams on behalf of customers. If they could select a group when creating a ticket, this would immediately trigger the Slack update in the appropriate channel. Without this, the agents have to manually assign the tickets to the appropriate teams. It’s super useful to have this integration but that one aspect makes it less efficient. 

Thank you :)