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Show company details directly in ticket "edit contact information" view

Related products:Freshdesk
  • Apr 8, 2022 7:42 AM UTC
  • 2 replies
  • 49 views

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It would be awesome if company details can show directly in ticket "edit contact information" view.

When company information is actively used, this will save each user a truly many clicks per day.

 

 

2 replies

foxcubmama
Skilled Expert
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  • Skilled Expert
  • May 5, 2022 2:37 PM UTC

If we could see all contact details here when looking at a ticket (INCLUDING TAGS) that would be amazing!!

 

 


foxcubmama
Skilled Expert
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  • Skilled Expert
  • May 5, 2022 2:46 PM UTC

Or a better example - if we could have the “tag” information readily visible it would help!