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Show Freshplug widget on customer view page

Related products:Freshdesk
  • May 9, 2014
  • 0 replies
  • 8 views

Hello.


Right now I can display Freshplug widget in ticket and contact view pages. It would be very useful to display it on the customer view page also.


Use case scenario: We fetch client data from our CRM system to a freshplug. To find additional info on a client I search for the company name in Freshdesk. I open the customer page. Then I have to click one of the people in this company to see the widget. Instead I want the Freshplug to be visible on the customer page. 


Company page:




Customer page: