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Show tags of Customers in the Requester'ss info

Related products:Freshdesk
  • April 25, 2017
  • 1 reply
  • 17 views
K
Apprentice

https://drive.google.com/a/chefremi.com/file/d/0B4qvJqhCm8qCLXpjZ1VtRC1QMWs/view?usp=drivesdk

I have just sync our Google Contacts into freshdesk and imported the tags we used. Freshdesk already supports it, I would just like to show it in the requester's info of every ticket 

I think this is a simple feature to do since the system already supports the customer tags 

Hoping you could see this 

Thanks

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


You can customise the requester widget to display critical information about the customer on the ticket page.



Cheers!

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