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Side-Menu "Dashboard" icon looks like a question-mark

Related products:Freshdesk
  • February 18, 2019
  • 9 replies
  • 140 views

Users might associate it with an "About" or "FAQ" link. 

The icon-graphic could use a clearer symbol

side-menu_39091.jpg

9 replies

  • Community Debut
  • February 26, 2019

 Is it not a question mark?


  • Author
  • Contributor
  • February 27, 2019

Jeremy,

It's a semicircle on top with an inverted magnifying-glass on the bottom (see augmented attachment). But you've just proved my point that it creates confusion...

mag-glass_39323.jpg

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Thank you, @Victorand @Jeremy. It didn't strike me that there's a possibility for the users to interpret the icon this way :O We'll see what we can do to make it better.


Cheers!


  • Author
  • Contributor
  • February 27, 2019

haha, I just noticed that it's not a magnifying-glass at all. It's a minimalist drawing of a gauge! 

Makes more sense, but double-proves my suggestion of general confusion. Thanks Aravind


Forum|alt.badge.img+1

Isha noticed that the side-menu "Dashboard" icon looks like a question mark, which can be a bit confusing for users. While exploring the app, she also wanted to check some quick options, like the tim hortons menu price, so having clear icons is very important. Making the icons easy to understand can help users find information faster without any confusion.


mcds55555
Community Debut
  • Community Debut
  • April 28, 2026

Good point — icons should be instantly recognizable, especially in navigation. A dashboard icon should communicate “home” or “overview” at a glance, not create confusion. Clear UX matters a lot, just like clear navigation matters when browsing something like a mcdonalds prices menu where users want quick access without guessing where to click.


  • Community Debut
  • May 9, 2026

LiHO Orchard is a popular stop for bubble tea lovers located along Orchard Road. It is well known for its fresh milk teas, fruit teas, and signature cheese tea drinks. The outlet attracts both locals and tourists due to its central shopping district location. It’s a convenient refreshment spot while exploring Orchard’s malls and attractions.


bojanglesdinnermenu
Community Debut

If the side-menu "Dashboard" icon looks like a question mark, it may be confusing for visitors who are trying to navigate the website. A clear and recognizable dashboard icon can improve the user experience and make navigation easier. This is especially important for users searching for information such as the bojangles allergen menu, as they should be able to find important sections quickly without any confusion.


Mac son
Community Debut
  • Community Debut
  • July 23, 2026

I noticed the same behavior. In some themes or after an update, missing or outdated icon fonts can cause the Dashboard icon to appear as a question mark. Clearing the browser cache, rebuilding assets, or checking whether the correct icon library is loading may resolve the issue.

By the way, while testing different web tools, I also came across a useful Morse Code Practice website that works directly in the browser: https://morsezone.com/morse-code-practice/. It has a clean interface and is helpful if you're interested in learning or practicing Morse code.

Hopefully the Dashboard icon issue gets fixed soon.