Skip to main content
Closed for Voting

Side-Menu "Dashboard" icon looks like a question-mark

Related products:Freshdesk
  • February 18, 2019
  • 7 replies
  • 47 views
V
Contributor

Users might associate it with an "About" or "FAQ" link. 

The icon-graphic could use a clearer symbol

side-menu_39091.jpg

7 replies

J
Community Debut
  • jeremy_smith
  • Community Debut
  • February 26, 2019

 Is it not a question mark?

V
Contributor
  • victor.prata
  • Author
  • Contributor
  • February 27, 2019

Jeremy,

It's a semicircle on top with an inverted magnifying-glass on the bottom (see augmented attachment). But you've just proved my point that it creates confusion...

mag-glass_39323.jpg
aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Thank you, @Victorand @Jeremy. It didn't strike me that there's a possibility for the users to interpret the icon this way :O We'll see what we can do to make it better.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
V
Contributor
  • victor.prata
  • Author
  • Contributor
  • February 27, 2019

haha, I just noticed that it's not a magnifying-glass at all. It's a minimalist drawing of a gauge! 

Makes more sense, but double-proves my suggestion of general confusion. Thanks Aravind

sahilverma
Community Debut
  • sahilverma
  • Community Debut
  • March 20, 2026

Explore the Side-Menu Dashboard for quick insights and smart navigation while staying updated with the latest trends like the McDonald's Breakfast Menu. This powerful combination delivers convenience, efficiency, and valuable information in one place. Enhance your browsing experience with a dashboard that connects functionality and popular search interests seamlessly.

T
Community Debut

Isha noticed that the side-menu "Dashboard" icon looks like a question mark, which can be a bit confusing for users. While exploring the app, she also wanted to check some quick options, like the tim hortons menu price, so having clear icons is very important. Making the icons easy to understand can help users find information faster without any confusion.

T
Community Debut

The side-menu on the app has a "Dashboard" icon that looks like a question mark, which can be a bit confusing for new users. When you click on it, you can easily check different sections of the app. It also shows useful information about products, including prices 7 brew, so you can quickly see what’s available and how much it costs. Overall, the icon works, but a clearer design might help users navigate better.

 

Terms of UseAccessibility statement