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Simple request for mobile use (Samsung Galaxy S4)

Related products:Freshdesk
  • May 2, 2014
  • 1 reply
  • 10 views

This is a very small bug but things like this matter:


On my mobile phone, when I attempt the click the "Description" box (when I click directly on the "Description" text), nothing happens.  I have to click in the box again to get the curser to show.  Just an extra step that users shouldn't have to take.  Please fix.


Additional request:


Please give us the option to hide the formatting bar from the description field on embedded forms.  I have no use for this and it could just cause aggravation to customers.


Thanks!


Dave

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


The mobile site on Samsung S4 was tested and I can confirm that the above bug has been fixed! 


Cheers!