Hello,
When we try to set
the SLAs we still get an error. As soon as we enter the values and click away,
the values disappear and give us the error.
Closed for Voting
SLA Policy set hours
+9- Community Manager
Hello!
Try setting the SLA targets in an incognito window of the browser. Also, clear the cache cookies of the browser just in case and check if it works. If you are still facing trouble with configuring the SLA policy, please drop an email to support@freshdesk.com and we would be happy to help you!
Thank you!
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.