Hello,
When we try to set
the SLAs we still get an error. As soon as we enter the values and click away,
the values disappear and give us the error.
Closed
SLA Policy set hours
+9Hello!
Try setting the SLA targets in an incognito window of the browser. Also, clear the cache cookies of the browser just in case and check if it works. If you are still facing trouble with configuring the SLA policy, please drop an email to support@freshdesk.com and we would be happy to help you!
Thank you!
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