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Solution article created date vs update date

Related products:Freshdesk
  • June 19, 2023
  • 0 replies
  • 18 views

DuarteLaranjo
Apprentice
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Currently when we search for a keyword in the solution area (support center) the results are shown and the created date is show as well.

As an user this information is not relevant since what I want to understand if the information is updated and showing the created date can lead to some misunderstanding.