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Solution Articles: make the list of "other folders in this category" more logical

Related products:Freshservice
  • May 23, 2024
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msconfig87
Top Contributor ⭐
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Currently we are allowed to have 10 levels of nested folders in Solution articles. While this is great, the list of "other folders in this category" got messed up now. It is displaying a random list of folders across the whole category. So please:

  • Only display folders, that are closely related to the parent folder where the sub folders are in - closest relations first
  • Or make it an alphabetical list across the whole category

In its current state the list does not make any sense and could be removed.