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Solutions Articles Visibility only for Verified Users

Related products:Freshdesk
  • Mar 4, 2020 12:28 PM UTC
  • 1 reply
  • 26 views

 Hi, for us it would be very interesting to have an aditional Visibility filter for the Articles in Solutions: Now I think you have "Everyone", "Connected users" and "Agents"


we post sensitive data in the solutions only for our real customers, so a visiblity for "Verified users" would be very handy


With "Verified users" I mean the ones where we sent a verification email and they have confirmed a password etc.


this would rule out people that just "connects" with the Google/Facebook/Twitter buttons

1 reply

Jeddybearboss
Community Debut
  • Community Debut
  • Sep 6, 2024 12:22 AM UTC

We really need this as well