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Solutions Usability

Related products:Freshdesk
  • June 8, 2011
  • 5 replies
  • 16 views
N
Contributor

It would be great if we had the ability to create a solution from within the ticket and then add it to solutions. 

5 replies

V
Contributor

Yes Nikki, Already planned and will be available soon.


Will keep you all posted :)

 

regards
Vijay 

J
Contributor
  • justin.smal
  • Contributor
  • January 29, 2013

Where is this at?


Anyway you can create a solution from a ticket resolution?

B
Community Debut
  • bfelix
  • Community Debut
  • June 6, 2013

Yes, wondering where this is located ?

V
Contributor

Hey Guys


This is linked to the Email to Kbase feature


regards
Vijay

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


You can find more information on how to convert a ticket reply into a solution article here.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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